Maintenance and Support

AMC

AMC Support is an annual maintenance support service provided by IP ZONE COMPUTER. It is available in various forms and levels of cover depending upon client requirements and the nature of their business.  The AMC can also be personalized to fit the client.

AMC Support can provide both preventive maintenance services in addition to emergency call out and spares support.  The level of cover ranges from 5 days a week, normal business hours to a full 24/7 support service with guaranteed response and call out times.

IP ZONE COMPUTER’s Maintenance Support contracts can cover the following support options:

  • Emergency Response – 24 hours or 6 hours On-Site Response
  • Quarterly Preventive Maintenance check-ups
  • On site spares replacement and management

We provide the following AMC Services:

  • Annual Maintenance Support Services
    • Proactive Maintenance with Monitoring Services
    • Preventive Maintenance
    • Hardware Replacements/Warranty Services
    • Field Support
    • Asset Management.
    • Critical Spares Management
  • Managed Services
    • Enterprise Service Management (IT/Business Services Management)
    • NOC/Helpdesk Support Services
    • Facility Management Services such as Technical Manpower Support Services
  • Professional Services
    • Implementation/Deployment Services
    • Customization & Integration Services
    • Wireless Network Consultancy, Audit, Design & Installation
    • Intelligent Infrastructure Management Solutions
    • Design & Consulting Services
    • Fiber Monitoring Technologies
  • Cabling Services & Maintenance Contracts
  • Minimize your Initial Cash Outlay with Leasing Services Options